Purchased a truck from Grant at this dealership. I was shopping completely based off of price, meaning I knew exactly what I wanted and what I wanted to pay for it and I was willing to travel. This dealership is extremely competitive and I never expected a dealership in Crystal Lake to be such. I felt I received a fair price for my trade, and Grant exceeded my expectations with the sale. I typically shop for cars on Sundays when I know dealers are closed but he's a low key guy who was a pleasure to work with. I recommend this dealership, especially if your looking for Ram trucks.
I haven't picked up my vehicle yet.. However my experience thus far has been 100% better than my previous experience at the Barrington Chrysler Dodge Jeep. Very friendly, no nonsense communication and although they don't make much $$ on warranty work.. They treated me like a valued customer no less.
Grant has made my experience at the Chrysler, Jeep, Dodge, Ram wonderful. He is personable and did everything he could to get me to the price point I wanted and walked away with a wonderful new car because of him! If you are looking for a new car or even an awesome conversation come to Chrysler, jeep, Dodge, Ram in crystal lake for amazing hospitality.
This dealership makes miracles happen. After having a bad experience at my local Elgin Jeep dealer and an even worse one at Zeigler Jeep in Schaumburg, I almost gave up completely on getting an new Grand Cherokee. Not only were they honest and got me a vehicle with more features that I was expecting. They were super friendly and stayed with me beyond their closing hours just to get me set up in my car. Big shout out to Chris my salesman and Jimmy from finance!!
Service department outstanding Becky was the woman in service that help me very very knowledgeable
We love Crystal Lake Chrysler Jeep Dodge! We’ve been repeat customers over the last 7 years, and they’ve been wonderful every time. Jack is a fantastic salesman that really wants the best for his customers. We couldn’t ask for a better quality in a salesman which is why we continue to see him for our car needs. We’re also very appreciative of the help we’ve received from the president of the dealership Gary when we did run into a problem. He and Jack were quick to resolve things to make sure we were as happy as possible which is why we’ll continue to bring them our business and recommend others!
Sal from service did a great job. I bought a Jeep and he made sure it was road ready. He took care of everything I asked for.
Highly Rated. Excellent service team.
I knew what I wanted and knew what my price range was. Grant was very helpful with finding my wants and needs within a close range of what I could afford. I was able to to get all accessories that I wanted.